Tony P. was a great tech. He was prompt, and was knowledgeable and patient with all questions asked. He went above and beyond to fix issue replacing our water heater that had been overlooked by home builder. He did a great job and cleaned up the jobsite really well. Also, Ella A., the customer service rep., she listened to our issue and aligned the tech that had the right experience level to address our concerns. Would highly recommend Precision Plumbing.