It is scary as I sit here and watch people come in the door.. Do they put something in the coffee that is addictive ??? Or is it just that good ??? Either way I do notice that they are all not made the same.. But I still feel the need that I MUST have my coffee. Staff can range from store to store but for the most part are always curtious. Wish I had came up with the concept to start a company like Starbucks $$$