Because this is supposed to be a Doctor's Office, which in general is supposed to be dedicated to helping people I am writing this review to put anyone else on notice that may be considering coming here. I put in an appointment 30 days in advance (which is typical wait time) to have a consultation.
I told them specifically, " I will NOT take time off work, to do this appointment. " SPECIFICALLY!
By the way one thing I found it weird, you cant submit your paperwork over email because of HIPPA? In this day in age, what doctor's office doesn't give their patients the ability to use email for documents or non-related doctor communications. Just WEIRD. And if your Office can't ABIDE by HIPPA you really SHOULD NOT be practicing Medicine PERIOD!!!!!
Anyway.. I get to the day of my appointment and 4 hours before Im scheduled to show I get a call asking if I can move my appointment time? What the? I'm the customer, and Im the one who is supposed to be getting accommodated. Not the other way around? How in the world could a Doctor's Office do such a thing? So I told them I would go elsewhere for a consultation.
I call them back asking to speak with an Office Manager and the receptionist proceeds to try and ask me why i need to speak with an Office Manager. Finally I speak with an Office Manager and tell her that i want to be rescheduled and they should waive my consultation fee for the inconvenience of them trying to reschedule me and she says no. SO AGAIN. I am i missing something here?
I AM THE CUSTOMER. To make matter's worse this is a doctor's office which is supposed to be dedicated to helping people. With the type of specialty they are in I find it Arrogant and downright shameful.
Please consider this if you are needing help for any type of condition. These people dont care about the little things. So How in the world could they possibly care about the big things? How in the WORLD could I or anyone entrust them with a laser on my body when they are so inconsiderate of the customer?
BE-WARE.