I was a bit apprehensive after reading some of the reviews. Arrived and was pleasantly surprised by the wonderful staff. When we got to our room there was a problem with the air conditioning. Within five minutes Scott from maintenance was in our room and notified the front desk that the unit was broken. He spoke with Samantha who was kind enough to change our room and upgrade us to a suite! We dined in the Whitehorse Tavern where we encountered another outstanding employee. Alicia was not only friendly she was knowledgeable when it came to the menu and made excellent recommendations. It's obvious that management took prior comments seriously and have turned things around. I would definitely stay here again when in the area.