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  • I just received an email through Open Table stating that Grace cancelled my reservation for Saturday. I called to find out what the issue was and received a completely unhelpful response from the hostess who had no idea why the reservation was cancelled and told me they no longer had space. I would expect her to at least be apologetic even if she could not accommodate me at the original time (even though only 3 hours had passed since the cancellation) or to offer to reschedule. Her attitude instead was basically, "not my problem". The reservation was to celebrate Valentine's Day as well as my anniversary.
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