They seem to care about customers first vs. making a quick buck. I sent in a quote request through yelp detailing my situation to a couple companies asking for an estimate and Ronda was the first and quickest to get back to me. Not only that, she was the only one that didn't just go straight into the quote matter of factly. She actually had me try something on my end first to try and troubleshoot the situation and it totally worked! She could have just tried to send a technician out like the other companies and charged me for what turned out to be quite a simple fix, but she didn't. It was a brief interaction, but it definitely made a lasting impression on me and if I ever really do need someone down the line I will definitely be giving Ronda a call.