Hey Keg!! Fire your hostess staff! My husband made a reservation at the Keg for a Sunday night prior to Christmas. When he called, he was hung up on & then he was placed on hold several times before someone took his reservation. When we arrived, our reservation was not on the book and the hostesses insinuated he was some sort of moron that called the wrong Keg at which point he showed them their phone number on his cell phone call list. After admitting that he called the correct Keg, they gave us a vibrating beeper and told us they would find a table. We were seated about 15 minutes later. As we were being seated, the hostess asked, "have you been here before?" We replied, "no" and she walked away. Why did she ask? Our server was amazing, but the hostess staff needs to go. To the Keg management...there are plenty of pretty, young women that also have customer service skills and half a brain. Maybe you should hire some of them instead.