First off, my experience is from a drive through perspective only - of which I do often at this location. Usually it's me and James of Carl's Junior in the morning communicating through the drive through speaker. James is always professional and nice and I'm always nice back. I always order a burger as I'm not a big eater of egg items for breakfast.
I almost always have a good experience but now am a little afraid to go back. I got a "weird" burger that I waited forever for this morning and I hope that something wasn't misunderstood between my pal James and I. As far as I know, all correspondence was polite and normal between both parties. The burger I got was smashed beyond an accident and wrapped in that way tight. I was a little taken back bit the thought hit me right when I took the photo and I wondered of anything else was wrong with it. So, I paid $7 bucks for a burger and drink in didn't feel comfy finishing. I am going to be sad without my James and burgers in the morning. I can't imagine why the burger was jacked up like that and ruined. I just don't feel comfy trying again at this point because I'm obviously the morning burger person....