I went to initially visit this business Dec 17, 2013. I wasn't treated the way I expected first and second visit. I talked to this person's higher up and found out last minute it was his father and he is an Army Veteran. I feel sorry for the person he raised that way and him being an Army Veteran. I felt I got mislead of not being told enough information from the father that I wanted my refund back and I finally did. I had to go back and forth just to get this resolved...is really sad to work with business that treats people this way. He lives in a run down area and never once did both of them apologized to me.