Well if you like to line up this is the place for you!!! I first lined up to speak to a lady, she then directed me to another line, I then got told here a number for another line but our license system is down so here is a different number. I was then called to one counter and then helped with my car I then had to wait and wait until the system came up. Finally eventually the manager yelled out to line up with your numbers for a different line at the license counter, after I lined up there I then was given another number and lined up for my photo and then sat and waited for my last number to be called. Despite all the dramas they handled it fairly well but it was still one big cluster!! I finally figure that all the taxes in WI we pay cover lines after lines after lines. And to add to it, I wanted personalised plates and.......well I have to send my details to a different department, and a different wait.....