First off I am a fan of firehouse subs. I have been to multiple locations in the valley and I say 99% of the time have a great experience. I usually order the smokehouse cheddar and brisket which is a barbecue brisket sandwich. For the last two months I have been working on a project in Buckeye and this firehouse is located rather close so I was excited to have one to visit for lunch during the week. Out of four times I've ordered food there to go twice they forgot to put the bbq sauce on my sandwich. How do you forget to put barbecue sauce on a barbecue sandwich?! The other 2 times that they remembered the bbq sauce the food was less than satisfactory to say the least. This location suuuuucks. What a pity and a disappointment. I might also add that our staff ordered lunch for pick up one week and every sandwich was labeled incorrectly. A chicken sandwich labeled and Italian, a brisket sandwich(with no bbq again) was labeled an engineer sandwich and an engineer sandwich labeled a brisket sandwich. Extra Greek olives on a salad that was requested without olives. How can these people perform so poorly?! Idk if they are too new, too young, or just in a rush or don't care about serving quality food. Either way I will never get food from this location ever again and our staff will never order from this location ever again.