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| - What a horrible experience. We asked the 'cashier' about the new Bourbon Steak sandwich, specifically if the meat was tender (we could not see the picture so had no idea how the meat was presented). She repeatedly ask what, with a feigned perplexed look on her face. She did not understand 'TENDER' Playing dumb and not understanding or speaking the ENGLISH LANGUAGE while working with the public in THE UNITED STATES OF AMERICA is totally unacceptable.
She then went to ask the good preparer, came back with the answer, 'No'. I replied, 'No, what? No, it's not tender?" She agreed.
I voiced that I could not understand serving a meat saying it wasn't tender. My friend decided to order it and said if not good, we could take it back. I pointed to a man behind the counter stating he was probably the manager (older). Then little young Miss 'I don't understand what you are saying' spoke in reasonable English now, 'I AM the manager'. I swear that I did not laugh out loud, but did proclaim my disbelief that she was the the manger and didn't know about the foods products of her store.
Missy became irate, called me rude and stated she wasn't going to talk to me anymore. I think I then did laugh verifying that she wasn't going to talk to me anymore, at which she repeated her statement again, and again. I then logically explained to her that is she didn't want to speak to me anymore, then she must not want my business. That was more than missy could comprehend. She then retrieved 'the man' exclaiming various non-understandable comments, after which 'the man', now known as the assistant manager came to politely take my order.
Aren't there kind, intelligent, respectful people looking for jobs, so that we, the paying public, do not have to put up with hired help such as this 'too young and inexperienced to be a manager' person? Who trained her? Who even thought that she would be manager material? What appropriate person doesn't have a job because this missy has it?
The assistant manager was, by far, a more viable candidate for the position.
I am waiting out the evening hoping I do not become ill, from possible food tampering retaliation.
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