I bought the groupon as well. I didn't realize I only had a week before it expired! Called and left a VM, they got back to me a few days later and was able to schedule the service quickly. The guys came early and did a wonderful job. Took about an hour and half on my SUV. I paid extra to have the leather cleaned and treated. I would def recommend! My only feedback is to shorten the length of time to return VM's and schedule appointments. Other than that- I'm a happy customer!