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| - Our A/C stopped working just as the summer was starting to get uncomfortably hot. We were uncertain which HVAC service to use and fearful of getting swindled due to our ignorance of what the problem was and how much it should cost. My wife did some yelping and decided to go with NEVADA RESIDENTIAL SERVICES based on the number of positive reviews. I was skeptical and said, you know, they probably write those reviews themselves. My wife said the reviews seemed genuine to her. I said, we'll see.
Well, as usual, my wife was right and I was wrong. The service was excellent. First, they called us 15 minutes prior to the technician arriving and gave us a heads up that he was on his way, which was nice. Second, and most importantly, they fixed the problem. Third, the prices were fair and in line with industry standards (we did some googling of expected costs).
I was extra pleased because the technician was very knowledgeable and polite. He took the time to explain beforehand what he was going to do, and then let us know as he proceeded what he had found. At the end, he took some time to explain how our A/C system worked and offered some tips on what we could do to keep our system running efficiently, things that I had never thought of (UV light for A/C coils, for example), so I came away knowing more than when we started. Anyway, I give them 5 star and would definitely choose them again
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