Oh my gosh... the wait... the unbelievably long wait in line..... ahhhhhh!!!! However that's typical for a post office I guess. (?). The price of my PO box is higher at this location vs. North Buffalo and there has been a leaking hole in the ceiling with buckets cordoned off under it for the entire 6 years I've gone there. What the deal? It's actually more of a comical site after all these years.
They tend to fail at utilizing the lockers for package delivery. I've had a business send me two large envelopes separately but at the same time. One went in a locker and the other up front where I had to go to customer service to retrieve. I'm currently waiting till after labor day to pick up two boxes that they could and should have put in the lockers instead of making me wait till they reopen to pick them up.
However, E.J. Is so nice and professional that it's a real pleasure if I'm called to his window! He helps me with all my questions and is super friendly with everyone. He makes the wait worth it.
Heather is also very officiant. I know if those two are working that I'll leave with a smile.