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| - I would give this Capital Grille location no stars if possible. I don't mean to be harsh, but I expect A LOT more out of restaurants that charge this much for their food. My mom, brother, boyfriend and I visited Capital Grille, mid-May, for an early birthday dinner for myself. We have never dined at a Capital Grille, but have been to the Palm several times, as well as BLT Steak restaurant group. This was our first experience and last one. We wasted almost $500 on this horrendous dining experience. Number one, we ordered a bottle of wine, it literally took our server, Ken, around 20 minutes to find the bottle of wine in their cellar. We were seated near the cellar where he was searching for the bottle, and watched him. At one point he became flustered and went to check on another table. Finally, he came to table with the wine. My brother and boyfriend started with the French Onion soup, it was decent, but overpriced for what it is. I started with the Lobster Bisque, which had to be sent back because it was cold and had butchered overcooked lobster floating on top. Ken returned with a proper bisque at the correct temperature, also decent but overpriced. My mom had the Spinach salad, very small portion, and the knife cuts were a joke. Mushrooms sliced at different widths, onions, some sliced thin, some sliced thick. Mediocre at best. We didn't even mention the salad until the end of the meal, when things had just become too much. The excuse we received was that this was the "corporate recipe", this is how corporate wants the vegetables sliced, in random different sizes, isn't it about presentation, especially when you pay this much? My brother ordered the Dry Aged Porterhouse, my mom ordered the Kona Crusted Dry Aged Bone In Sirloin, and I ordered the Delmonico. We also ordered their "signature" potato gratin, creamed spinach, and the Truffle Fries. Unimpressed in the quality and flavor of meat, I'm not sure if they were even serving Prime that day. Maybe a corporate decision? The gratin was a joke, topped with crushed potato flakes, seriously? Creamed spinach mediocre. The Fries were very good actually, but how can you mess up fries? The most disappointing and shocking moment is when Ken tried to argue with my boyfriend that the steak her ordered, the Dry Aged Steak Au Poivre, which he ordered rare, and came out medium, was rare, until he took to the kitchen and put it under the light. Then comes back to tell us that the salad is on them since we hated it, which my mom only said that it wasn't the best and it wasn't the worst spinach salad she has had. They gave us an on the house coconut cream pie to go. Which I took one bite when I got home and threw it away. Very disappointing when you spend this much money and receive this type of service and quality of food. We might as well set $500 on fire.
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