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  • Waited for the grand opening euphoria to die down before I checked out the shiny new Publix in Indian Land. We've been to other Publix in Florida and have always had positive experiences so I was curious to see how the new one would be. Positives: 1. Giant store with excellent produce, seafood and wine department - large variety of organic options and very airy (even with a full store it seems spacious). 2. Great prepared foods selection - stir fry bar, deli counter, salad bar, big bakery, and daily cooking demonstrations, just to name a few. Highly recommend the mojo-marinated rotisserie chicken! 3. Excellent customer service - above and beyond the usual. At one point I simply couldn't find a couple of things so I asked one of the army of service people that were roaming around. This gentleman literally walked me around the store to show me each thing I was looking for and special ordered one thing for me that they weren't stocking yet. They actually walk you to your car even if you want to carry your own groceries (a little odd but still. . .) 4. Unique products - the granola bark is addictive and many others have their "Publix fave." Negatives: 1. Unusual store layout - while the produce on the right, meat along the back and dairy along the left is still the same, Publix tends to mix in "stations" throughout. Also, the wine is in the back of the store which is not handy. 2. Prices - while Publix doesn't compete on price and clearly is competing with Harris Teeter, Fresh Market and Whole Foods and not with Wal-Mart or Aldi, it would be nice if their prices were more competitive because then they would be the clear winner in the Charlotte Grocery wars. Overall Publix is a great addition to what is becoming a really good food and grocery scene in Charlotte.
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