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  • I hate to give this place 2 stars because its a solid establishment but unfortunately there were too many hiccups to warrant anything more. First off the good. The ambiance is lovely. On any day other than Sunday its a good date night place. Dimly let and cozy. I went on a Sunday for Neo Soul happy hour. The ambiance was more of a club atmosphere. But, still a good time. Drinks are a bit pricey but well worth it. I had a dreamciscle martini and OMG. Delicious! There were a few issues with the evening but for the sake of brevity I will only detail the biggest 2. Everything revolves around the fact that this place was understaffed and unorganized. First off, there was a drunk guy passed out at the bar on the patio. Now there's drunk and then there's where are your friends because you may need medical attention. This guy had his head on the bar with both arms were handing to his side. He was clearly gone. I simply couldn't believe that no one saw this. Not the bartender feet in front of him or any of the staff members zooming and zipping past him. I notified my waitress who was also oblivious to the fact. She notified what appeared to be a door guy. After about 10 minutes of yelling in this guys ear and shaking him to death with no response he gets another door guy to help him lift he guy out of the chair. The guy was NOT coherent and could not lift his head let alone stand or walk. They each grabbed an arm and drug him out to the stairs leading to the nearby movie theater. Now, in no way did I expect the staff to babysit this guy. What I also didn't expect was for them to throw him out and make him someone elses problem. The police should have been contacted to keep this guy off the street. Suppose he tried to drive and killed himself or someone else? As a business, Blue Martini failed and what they did was unethical and probably unlawful. Not to mention that no one in the establishment noticed him until I notified them. Also, what bartender was serving this guy? In TX we have this little thing called Dram Shop laws. Obviously that is not a thing in NV and its a shame. Lastly, the staff at this place were inattentive and hurried. Whatever we ordered was dropped off and they quickly rushed away before we could ask for anything. So we were left with food but no utensils and hooka but no tips. My waitress also forgot that I gave her cash for my drink and accused me of not paying for it. We also made table reservations weeks before we arrived and 3 people came to out table throughout the night claiming there was no reservation. It was just one thing after another with this place. A series of unfortunate events.
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