I came here for a company luncheon a few months ago and the staff did their best and was very attentive, friendly, and helpful to our party of 20+.
It was a little difficult to make the reservation with them at first and a couple of our meals were brought out incomplete but I didn't expect perfection as we each ordered our own appetizers, entrees and desserts (that's a lot of food to deliver).
Three stars because the food and service was good but Red Lobster is not my personal restaurant of choice.