I had a great experience with Justin last night! I had first visited RS Mattress across the street, but the associate there was impatient, not informative whatsoever, and was more focused on if I was ready to buy at that moment. I didn't even know what I wanted! So instead of being a cheap ass (also wanting help with my first mattress purchase) I walked to Mattress Firm and was warmly welcomed by the manager. I probably laid on 10 different beds, each of which he thoroughly explained the materials used, benefits of the type of mattress, etc. He was even able to work with my budget. I didn't even know what time the store closed, and although it's company policy (most of the time) to stay as long as a customer is inside the store, he didn't rush me or the transaction. We had an enjoyable conversation throughout my decision making process :) I would recommend Mattress Firm because of Justin, they have a great employee for this company! Thanks again!!