before entering the store i can always expect apple to be so freaking crowded. i typically know what i want before entering, so it makes for a fast and pleasant visit.
there have been occasions when i felt lost and in need of some help and every time i have been rescued by a friendly apple sales associate.
i have not had any issues with any of my apple products thus far. iphone, ipods, and macbook pro.
i give apple 4 stars because although the service is always amazing and i have not had any issues with my products, it would be nice if the stores were a lot BIGGER. this would help a great deal with the intense traffic flow and help to make the experience feel less claustrophobic.