| rev:text
| - BE WARNED: THE EVENT STAFF IS POORLY TRAINED. I flew in from NY to attend my cousin's wedding at the Omni Montelucia this past weekend. It was a beautiful venue. The treatment of the staff however was not so beautiful. If this hotel cares about their reputation, they seriously need to train their staff properly. I'll let other guests at the wedding comment on the staff asking guests to help them set up, and how the staff was not attentive when a glass bottle fell on the dance floor and they watched as guests cleaned it up instead, but this was MY problem with the staff.
It all started at the cocktail reception. I approached the bar accompanied by my Aunt (the mother of the bride). I ordered a glass of wine and the bartender asked for my ID. I did not have my ID on me because 1. I am 27 years old, 2. I was attending my family's wedding at an elegant establishment (so I thought) 3. I have never been asked for ID at a wedding before, and 4. We were not told to bring ID. The bartender would not serve me because he is required to ask people for ID who look under 30. Totally understandable, but I look around the room at 100 other people my age and they all have a drink in their hand and no one else was carded for ID. I'm standing next to my Aunt, the mother of the bride who is paying a fortune for this party. She tells the bartender my age and he still would not serve me. My Aunt then gets the head of staff involved who proceeded to say I look underage and cannot serve me. I am petite in size but I do not look like a child. I felt discriminated for my height. I'm 5'1" but 5'4" with my heels on. The wedding coordinator told us this has never happened to her before from all the weddings she has planned.
My parents then ordered a glass of wine for me and handed it to me. The staff then comes over to me as I'm surrounded by family and friends, including my parents, and takes the glass right out of my hand. All the guests watched as this happened and it was extremely embarrassing. To make matters worse, they threatened my Aunt and Uncle that they will shut the party down if they see me with a drink. Mind you, the guests at this wedding are prominent wealthy people, many of them doctors and lawyers. We did not act out in any way to deserve such treatment. The staff then tells me that they would get me a car to go back to my Aunt's house where I was staying to retrieve my ID. That would have taken an hour of my time and I wasn't going to miss an hour of my cousin's wedding when no one else needed to have their ID on them.
When it was time to go into the ballroom, all the bartenders were told not to serve me. They came around every table and poured guests wine and skipped right over me. Thankfully, my Aunt got ahold of her housekeeper who was at the house and was able to find my ID and send me a picture of it. When I showed the staff my ID, they apologized to me and my Aunt profusely again and again throughout the night to the point where I was reminded every 10 minutes of the inappropriate treatment I had received and made the rest of my evening unenjoyable.
I'm disgusted by the whole thing. It was completely uncalled for and unprofessional. I was surrounded by my closest family and friends who all knew my age and could vouch for me, but they singled me out of 100 people my age and decided that I should remain sober for the evening. I was more annoyed than flattered at the situation. They not only embarrassed me but they embarrassed themselves and the hotel. The bride and the mother of the bride had to take time away from enjoying their own wedding. All I can say is to bring your ID, especially if you're a petite woman.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)