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| - GREAT SERVICE BUT...... We've been going to this location for the past couple of years off and on for UFC in the bar mostly, as it's very close to our house. Truthfully the only thing I've ever really enjoyed food wise, was the chicken. (pizza is decent). Last Saturday night was no exception. There were 5 of us but my gf is a vegetarian, so she always orders the veggie platter (only choice). Normally it comes with some pretty nice whole mushrooms, cucumbers, carrots and what not... Decent. On Saturday we learned they had eliminated the quality veggies and changed it to a veggie and cheese platter with a small Dixie cup of artificial squeeze cheese! Carrots, broccoli, giant tomato chunks and ez squeeze? Are you serious guys? This cheese is disgusting. To call this a veggie & CHEESE platter is a bad joke. Chicken was very good as usual but to see such corner cutting on something so simple was ridiculous.
Luckily the GM Alex Campbell was making his way around to all the tables. I let him know how disappointed I was because I felt bad for my gf. Alex was very understanding & apologetic and offered to go back and get some mushrooms for us, stating they no longer carry cucumbers. He was gone about 15 minutes and we started to wonder where he went. He then walked over to us with a plate full of fresh whole mushrooms, explaining they had all recently been chopped and he had to run to the store to get them, as there was no way he was coming back empty handed ! He actually stopped what he was doing and drove to the store to make us happy. Now that's a great manager guys, Alex was pleasant to speak with and took care of business. Not every situation calls for a drive, but this type of dedication is what the service industry is missing these days and I can't say enough for this fella. Also I should mention our waiter Shane did a nice job taking care of us during the UFC fights. We had a fun evening and the chicken was great. Only gave 3 stars because corporate could do a much better job with the rest of the food as well as the draft beer selection. Can't be a one trick pony & expect to do well around here guys. Thank god for UFC, good chicken, and great managers.
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