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  • Sigh where do I begin. Me and my friends got the 35 a person tasting menu. It started off amazing, everything was good, service and food and then I found a dark hair fried into our karaage. We informed the kitchen got an apology and after that there was no more service to be found. We stopped getting checked on and we stopped getting our food. We were so confused I would think we would get better service because they would want to compensate for the problem. The manager eventually came over and tried to rectify the situation but I hate the idea of being asked like what we'd like to be compensated with I just feel like things go wrong in restaurants I understand but then it's up to the restaurant to take control and say we're going to do x y and z for you and make you want to come back. Rather than well there's a 20 percent button I can push does that help at all. At the end of the day it started off great, ended badly especially since I was the one who showed my friends the place so I wasn't really happy.
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