I was referred here for emergency overnight care for my dog. The staff was very friendly from the moment I walked thru the door. The vet on site (Can't remember her name) was very compassionate and gave me multiple options for my dog and explained things to me very patiently given the fact that I was distraught and confused. I ended up having to put my dog to sleep and everyone was so sensitive and sympathetic to my daughter and me. My daughter was extremely emotional. All the staff sent us a sympathy card a few days later which was very kind and unexpected. Even after picking up his remains, they still "handled with care" and gave condolences multiple times. If I have another pet and need emergency care I will definitely come back here.