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  • I've been going here for a while and the employees have never been overly friendly or even motivated to do their jobs well. I went there today and my friend ordered the spaghetti and marinara sauce, and specified that she did NOT want cheese or meatballs on top, she even repeated this twice. So when they brought out our food of course there were meatballs on top. She told the man that she asked for no meatballs and so he brought it back, came back three minutes later with the same bowl of spaghetti except now it had 5 meatball indents where the meatballs had been... it was almost comical the way it looked. Did they really think this was acceptable? They didn't even ATTEMPT to make it look like they gave a sh*t about their presentation. So she brought it back again and asked him if they just took the meatballs off and he said yes, and she asked if she could have a whole new one because she's vegan and can't eat anything that has touched meat. So 25 minutes pass, still no food. When she goes over to ask where her food is, they tell her that they haven't even started making it yet. Meanwhile people who had come in 25 minutes after us were getting their food already. So by the time she finally got her pasta we had been there for an hour. The worst part? The girl who had messed it up in the first place was laughing at my friend as if she was an idiot or doing something wrong. Very poor customer service. So disappointed and will not be returning.
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