I love Caffe Demetre and will always continue to go back but this review is specifically for this WHITBY location who needs to work on CERTAIN staff members (perhaps a lesson or two will work). And judging by other reviews, it's not the first time a wonderful place has gotten a less than stellar review because of a sour individual.
Monday night, not busy at all, at 9pm - an hour before closing. I was with my family and we ordered for almost $100. Our waitress was wonderful the whole time, thank you so much!
Reason for the 1 star - around 9:55, they turned off the lights (not so subtle hint to leave so let's start finishing up, we get it) and another waitress who seemed to be the one in charge at that time started clearing up our tables which is fine but then she attempted to clear up drinks that we weren't even done with! Drinks we had paid for and were still enjoying! My cousin was still HOLDING hers and when she tried to TAKE IT OUT OF HER HAND. she had to tell the girl "umm I'm not done with that" to which the reply was "you know we are closed now right?" RUDE! Perhaps this was her first job in a FOOD establishment (or ever) but I have never been expected to clear out from a place that has just struck it's closing hour if I am very near to finishing up! We know how to be considerate, i mean we wouldn't walk in 5 min to closing and stay for hours but she was being ridiculously rude. She continued to rush us out even though it had just turned 10pm and was not apologetic at all! Her rude attitude was a completely turnoff and will direct all of us to other, friendlier, just as tasty locations.