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  • The apartment was pretty dirty when we moved in and we had to clean the entire apartment all over again; it's fine, whatever, I can live with it (CPM is worse). Their maintenance for our building at 610 E Stoughton was pretty efficient and I can't complain too much about it. But the real kicker is after you move out, they try to fuck you over with all the deposit charges. This is where it gets ridiculous, $195 for regular cleaning, $125 for carpet cleaning, and $120 for wall painting. What the flying shit. What kind of regular cleaning warrants $195?! University Group should pay me and my roommates instead to do the cleaning because we cleaned the shit out of that apartment when we moved in. Anyways, the cleaning company is called We Clean Plus. I looked them up on google and couldn't find anything, so I actually called the number to see what was up. Turns out, it's one old dude who says he does all the cleaning for UG. University Group has a shit ton of apartments, so I highly doubt he actually does any cleaning besides filling out invoices to help University Group scam students. And then the wall painting company is called Advanced Painting. Again, nothing shows up when I google this company, and the invoice is a joke. I'll include the pictures if I can, but that sheet literally doesn't have any information about the company. No address, no contact info, nothing besides the charge for six walls painted at $20 apiece. Those ridiculous charges are most definitely applied to every tenants after they leave, so I highly suggest people to take photos of the apartment when they move in and and when they move out. I was originally gonna give UG two stars for their maintenance effort during the school year. But after ranting about all these bogus charges, I've changed my mind. Fuck you UG, you despicable piece of shit. If you don't refund us, I'll see you in small claims court. And you get a one star.
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