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  • Worst customer service, PERIOD! We thought we would try a new highly advertised Smokehouse Chicken. Went to drive through and ordered two orders and some mashed potatoes. Tiffany said it would be 16 minutes since they only had one on hand. This was at 5:30 dinner time. So I said OK, I'll wait. When the bag was given to me, I took off. When I got home, I found that the potatoes weren't there so I called and notified the store. She said that they knew they messed up and took my name and asked me to come back. Today, only three days later, I returned. I was greeted by Luis Corona. I explained the situation. With a crappy attitude, he said "what's your claim number". " I didn't get one", I said. "Did you call?", he asked "Yes, and she took my name" He made me wait while he waited on two customers and tried to call the girl who fouled up the order. All this for $3.69. I told him that he was making this harder than he had to. After a stare down that lasted 15 seconds, he opened the register and gave me four bucks with a comment of "There, I couldn't get through to her to confirm your story. I told him that "I felt so blessed by his generosity" and left never to return.
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