I was very excited to try this place, being on the go all the time its hard to eat right. I waited in the drive thru (start to finish) for 20 mins. When I finally got the chance to order they were out of the protein I wanted. Since I wasn't able to back up and leave, I felt obligated to try some thing else. For the $2 upgrade I got the flank steak added to my order (instead of the preferred chicken). The disappointment came when I finally arrived home to eat it.. I had a total of 4 bites that's included the steak. The dressing on the lettuce was almost nonexistent. In my mind I paid $8 for a tortilla and lettuce... I realize this is a new location and they are trying to get their flow down, but when you are out of product, with ridiculous wait times, what is the positive here? It would have been nice if they had notified people that they were out of product prior to getting up to the window. I would have left and you could have possibly left a different impression in my mind.