So as a kid I came here with my friend, and we watched in horror as her patty was accidentally flopped on the counter. Only just a bit. At least according to the guy who put it right back onto the grill. Maybe he thought we didn't see. Maybe he thought ten year olds wouldn't care. But my friends' mom sure did, and demanded another patty be made.
I didn't go back for many years, until after high school, when I decided to try their veggie burger. Which turned out to be nothing but a Boca burger. For basically the same price as a regular one. It is fine that they offer it at all, but do not kid yourself into thinking that makes it ok to act like it is takes just as much time and effort as the meat patties, and therefore should be priced like them. Five dollars. Five dollars. Really?