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  • I've been to Cracker Barrel a few times before, and always enjoyed it. The food reminds me of stuff my mom, aunts, and grandmothers cook and the service is good. Last night I went with my girlfriend and our food came out really fast, which was great. But it was warm at best. My mashed potatoes were pretty much cold, with warm spots. My chicken n dumplings were mostly warm, with some cold spots. My fried apples were cold. The mac n cheese was slightly above room temperature. Her meat loaf sandwich was prepared different then usual, had no gravy, and the bread was soggy. We were both starving so we ate what was brought, and I had planned on just letting the manager know. I even took my leftovers in a box. I wasn't looking for any sort of discount or anything, since we had come in late on a Sunday night and the food tasted great besides the temperature. When I mentioned the issues to the manager, he immediately said they'd take care of our meal. I was shocked. I was actually offering to pay our bill, and he wouldn't let me. Everyone has off days, and the manager went above and beyond to correct an issue that I wasn't even really that concerned about. Last nights visit won't stop me from coming back.
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