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| - I REALLY don't know how to rate this place... I'm giving it two stars because I seriously HAVE experienced better. Let me explain.
My friend and I, after wandering around for nearly an hour searching for somewhere to eat, our quest ended (or atleast we THOUGHT it was going to end) at Lo Cascio's. We entered a very quaint and fancier than it really ought to be little italian place. There was a young couple, a middle aged couple and a three top already enjoying their meals. We sat down and tried to figure out what to order.
The service was so-so. Nothing great. but we ordered anyway, I ordered the gnocci with tomato sauce and sausage. My friend ordered the speghetti and meatballs. We had different soups before our meal and were served the soups along with our teas.
My bean and pasta soup... was not good. It was seriously a bowl of pinto beans with some pasta in it. No spices, no veggies... nothing but pinto beans and baby macaroni. wtf?? My friend's minastrone (yeah I know it's mispelled!) wasn't that great eaither. No complaints, but no rave reviews eaither. We had hoped the entrees were going to be better when...
"What the HELL do you mean you won't serve me another drink?!?!"
A shout from the middle aged man who sat with (I'm assuming was his date) a small petite blonde woman. The server tried her best to get the man to settle down, the more she tried to calm him down - the angrier the bastard got. He got to the point where he was yelling and screaming at her and even stood up and got in her face.
the male busser who served us our teas, watched while hiding behind a drink station along with one of the cooks. Another male. We watched in sympathy as the poor waitress was being bullied by this guy... it took EVERYTHING for me NOT to get up and kick this guy's ass!
"Remember where you are!! This is scottsdale! If the cops show up, they're gonna throw us BOTH in!! and let his ass go free!!" was the words I needed to hear... seriously. I wish Scottsdale Police would quit being so racist.
Finally when he had his face in hers, I said fuck it.
"WHERE IS YOUR MANAGER?!" I asked to the entire room. The busser came and he said that the three-top next to us were the OWNERS!! An elderly woman and her husband and brother... owned the damned resturant and were now staring into their soups and drinks trying to pretend the entire thing wasn't happening. No body was going to defend this poor girl. I started to get up, fuck it TAKE ME TO JAIL!
Yes... I really do get that hood. I'm sorry - I'm not your average yelper... I have and will probably cut a bitch (again).
and FINALLY the elderly woman, with her neckbrace and casted arm (seriously! I'm not lying) got up and tried her best to calm the man down. I was appaulled. I never seen such an outburst like that since... the LAST time I ate in Scottsdale! (haha! I just realized that!) But even then, the manager intercepted right away and took care of the rowdy customer... in this case, I really think the owners would have let this guy get violent with her. I know violent men and I know how they work... and this guy was on the edge.
we called the busser aside and asked for our check for the food that we were served and not the food we ordered. They gave it to us along with a coupon for 20% our next visit. I vowed to give this place another try.
Seriously, it wasn't their fault. No one WANTED this guy to become a jerk. He chose that and sometimes it's not right to fault a restuant on the behaviors of its customers. and that guy was loaded! and obviously had one too many, the waitress was just doing her job. but it was NOT okay for the owners to let her get abused like that... EVER!
I have even seen executive chefs come out of the kitchen and calmed customers down (ANOTHER time I dined in Scottsdale! haha!! errrm... I'm noticing a theme!) but I never seen a bunch of scared ass pussies look the other way like that. so for that, this place loses major stars.
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