The "full service" experience at dinner time is lacking. It's as if they aren't real servers and just want customers tipping on top of the food prices. No drink refills. No follow ups to see if everything was OK. Everything slow. The real kicker was when they accidentally boxed up my pizza to go when it was a dine-in order, and we waited... Waited... Waited and they couldn't understand why people after me were getting their pizzas first.