Every single time I come in the morning during the middle of the work week there is only one person handling the front. Meaning one person taking orders and the same one collecting payments. This causes an extreme wait time for someone who is in a hurry to get to work thinking they can grab a quick bagel and go. Not the case here. They've also let the line pile up and the workers just walked back and forth paying no attention to the consumers. About five minutes go by and finally someone decides to step up and assist the customers who've patiently been waiting for help in line. Poor customer service.