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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-09-15 00:00:00 (xsd:dateTime)
itemReviewed	Tom's Camperland
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	I bought a 5 wide teardrop rough rider from Toms Camperland in Mesa AZ and was very specific when I ordered it to let the salesperson know how I intended to use it. I don't work and planned to live in it for a number of years just driving around. I prefer to be alone so I got the off road trailer. I am disabled and very limited to what I am able to do. I also got an ac/heater unit, generator, and solar panel. Within a month a door lock broke and the company sent me another one. I went to Alabama and while there the generator quit. I took it to a dealer and they replaced the spark plug and adjusted the carburator. Then a curtain string broke and I had to get another curtain. While that one was enroute the other one broke. I could see that was going to be an issue so I didn't order another one. I did send them an email letting them know that the other one broke but I didn't intend on replacing. Shortly after that I started noticing a rubbing noise behind the electrical panel. It was loud but not consistent. I told Jason about it and was told to give it time because it was new. A month later it was louder so I contacted him again. I ended up bringing it back to them to look at and it wasn't making the noise so they couldn't tell what was going on. While in California it was horrible. I videoed it and was told that it was the converter and I would have to go to the nearest dealer to get it replaced. That was in Redding CA and I was by Yosemite national park. Like 7 hours away. I had been using the solar panel and noticed the plug in was extremely tight. It broke off. I let Jason know and he said he would send a replacement to Redding. I decided I wasn't going to use the camper power and run the heater off the generator. Then after a few weeks the general started acting up so I altered my trip and went to Redding. The rv place replaced the converter and I took the generator to a Honda dealer. Jason hadnt sent the solar panel replacement plug to Redding so I had to hard wire it to the battery and contacted the company that manufactured the solar panel and they sent me one to my address in Arkansas. The new one fits fine. The generator dealer said there was some wires that had broken loose and were confident that they had it replaired. I have always wanted to see Yosemite so I drove back down there. They hadn't fixed the generator at all. I called them and they said it was too small for the 5000btu unit. I contacted the company that sold the ac unit and they sent documentation that it wasn't too small and told me it was because I was in a high elevation. I drove 2 hours to Modesto, which was at around 200' above sea level and it still didn't work. I took it to another Honda dealer and their mechanic said there wasn't anything wrong with the generator and that it was just too small for the ac unit. I ended up cancelling Yosemite and drove to Carson city nv to yet another dealer. He fired up the generator and within seconds knew what was wrong. He replaced a servo motor. It ran fine but I stopped running it on the cargo platform and the mechanic said I needed it to be on its pads. There weren't any. I notified the Camperland salesman again and told him there weren't any pads and I had to buy them myself. He didn't offer to reimburse me for them. After that the generator ran fine, even at 11,000'. I drove up the pacific coast and used my ac unit and generator without fail. Then I got to central Washington and tried to use the ac and it never blew cool air. An e4 code came on the temp readout so I bypassed Jason altogether and contacted climateright. They said it was ruined and sent another one to my daughters house in Arkansas. I hadn't driven it off road between the time I used it in Oregon and then tried to use it in Washington. I went to higher ground again and cut my trip short again to go swap out ac units in Arkansas. The new unit only lasted a month. I ** I deleted some of my review because Brad responded and his response was completely off base. I followed up with the Better Business Bureau and the response they gave there didn't match this response. But it did still blame me for things. As I stated earlier, I was VERY specific how I planned to use the trailer. I did have to email them a lot but it was more like 40 and the un-timeliness of Jason Amalog response caused a bulk of the problem but the outright deception about the capabilities of the ac/heater unit is un-fixable. Not to mention that there were so many times Jason Amalog did not respond at all. I had to talk to someone else to get the appointment rolling to fix the converter. DO NOT BUY FROM TOMS CAMPERLAND. THEY WILL NOT PROVIDE CUSTOMER SERVICE ** Do not buy from Toms Camperland. You will do all the leg work to use the warranty and they accept no accountability
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	David

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