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  • This Home Depot will not get my business again. I sent over one of my associates to get a copy of a key made. A simple copy. She comes back and we try it in the door (the key looked significantly smaller than the original).. To my surprise the key doesn't even fit in the lock. Completely different size. The next day I sent a different associate over to take it back with the receipt and by now there should be another employee working the key counter so the key SHOULD come back in perfect condition right? Wrong. The key again is way smaller yet I still decide to try it in the lock, and what do you know? Doesn't work. I then decide to pay them a visit myself to see just what is going on there. I arrive at Home Depot and while walking around for a bit (3 or 4 employees walked by without so much as a simple are you finding everything alright) and make my way to the key counter. I tell the young man that this is the third I have came here for them to make a copy of my key. He just stared at me and asked me for the key. It takes him all of 6 seconds and hands me the key. It once again looked completely different then the original so I pointed this out to him and he told me "no ma'am, it will work"..... Yep, you guessed it. Did NOT work. Home Depot I don't have time to send my employees and myself THREE times to your store for it to still not be resolved. Needless to say I went to Ace Hardware the following day and they gave me 3 copies and all were in perfect condition.
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