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  • DRIVERS - TAKE SCREENSHOTS OF YOUR FARES WHEN ACCEPTING A RIDE AND AFTER DROP OFF PRIOR TO CLOSING YOUR FARE. YOU'LL NOTICE THAT YOUR 22 MILE FARE (USING AN "APPROVED" ROUTE) IS SUDDENLY LISTED AS 16 MILES IN YOUR TRIP HISTORY!! They are not paying for your full miles even if you use an approved route and app like Google maps. You get paid about 2/3 of your miles for every fare beyond a minimum fare. Test it out and unfortunately you'll see I'm correct. Even Uber/Lyft dont stoop to this level of outright deception. I wont even mention how many times I've shown up to a site where 3 drivers are booked for the same person while desperate people just off dialysis in wheelchairs are sitting there waiting for hours begging for you to take them home. I had a lady in her 70's crying because was waiting there for over 2 hours. Is this what this company is?? Feeding off the poor and sick to turn a quick buck?? SHAME ON YOU. If you really cared for these people you'd update your database so these triple bookings never happened and the existing patients were actually picked up. I'm not exaggerating. I see this everyday. How hard could it possibly be in 2017 to fix a database?!? The rude staff in Phoenix who treat the drivers like something they scraped off their $200 Air Jordans need to get out of their tech social media latte bubble and drive for a day. God forbid any of them get sick and need dialysis and can't get a ride home after waiting 2 hours. They seem to only hire staff with borderline personality disorder. Now back to the original review Driver review - 40% No Show ratio, tech support and offices full of dismissive condescending millenials, Hot Spots don't work. You drive to one - hang there for 15 until the app updates and the hot spot is gone. Meanwhile you get fares 7 miles away while you are sitting directly on one of these vaunted "dynamically updating" hotspots. Addresses are frequently reversed where the pickup and drop off are wrong or completely inaccurate to begin with. As mentioned, you get paid nothing for no shows. Some no shows are inevitable but there is no effort to rectify the issue with some effort and communication between ins companies and doctor offices. Prepare to sit and do nothing between 10 am - 1 am. Lately 90% of fares are at the minimum rate where you drive people to a Fry's or Walmart to pickup a prescription and pray you get the fare back. Mind you, they will shop so plan to fill your car with 2 weeks worth of groceries you'll need to load/unload. So in order to make a passible minimum wage you will need at least 25 fares a day which is insane and not even possible. Still interested? Don't worry. You are hired! There are so many drivers on the street now you will have no problem getting hired and lost in the shuffle like the rest of us making $35 a day in no time.
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