I have been to the Barley House in Akron and really loved it. The food and service was great and I have been there for lunch and late night. However, the Cleveland location has disappointed me quite a bit with the service. First we were seated outside on the patio, which was fine with me, but at one of the lounge seat arrangements where the table was maybe 2-3 feet from the ground. So it was very uncomfortable to eat. The service was very slow and hardly paid any attention to our table. And when she was there she didn't seem like she cared that much. I understand if you're busy, but at least apologize for the lack of service.
Other than the service and the uncomfortable seating, the food was really good and the décor and atmosphere was nice. I would suggest going here when you aren't in a hurry or if you don't mind eating in your lap on occasion.