Update: Dr. Mark actually contact me to see how my cat is doing! We were able to do a follow-up chat over the phone that saved me from having to physically bring my cat in to the office again. Amazing!! I know that they would make more money if they insisted that all communication happen at in-person appointments, but this is so much better for me and SO much better for my cat! (This is not to discourage people from going in person! However, I think a lot of pet owners have had the experience of packing the pet in the carrier and making the traumatic (and let's face it, costly) trip to the vet shortly after a previous appointment, just to get the chance to quickly relay information or touch base about an ongoing issue.) Roncy Village Veterinary Clinic is an awesome addition to the neighbourhood. Best vet ever!