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| - Okay, here it goes...this may get long winded but I swear it is a truthful and honest review, so please read closely
I lived at Lakeside (formerly known as Lakeside Village) for over 3 years, through 2013 and I saw the old management company Con AM get bought out by another management company called Madrona Ridge. Con Am wasn't the best, but things went downhill when madrona ridge took over.
When I first moved here they were literally giving apartments away, they were offering less than $500 per month for a 1 bedroom in a nice part of town, with a lake view, so it was a good deal. For the first 2 years there it was pretty solid, the managers knew my name, they cared about my problems and fixed anything I needed immediately, I'm talking same day service. They were nice people. Con AM and the old managers were nice to me and actually tried to show customer service...unlike the new management.
Around the time Madrona Ridge took over things just got ratty. Loud and creepy people started moving in, bringing all of their loud and creepy friends with them. Supposedly they have a no crime policy and won't rent to criminals, yet the very loud and vocal neighbors loved to talk about their DUI's and jail time. A lot more weirdo people started showing up and walking around at night. I saw a drunk guy smash someone's windshield in a fit of rage and sped off, and someone did a nice hit and run on my car while it was parked...and of course nobody picked up their dog poop...at all. The landscapers didn't care to pick it up, the maintenance guys didn't care, so there it sat.
Madrona Ridge promised all previous residents even better service than Con Am gave. I was wrapping up a lease when Madrona Ridge took over and they offered me an okay deal, so I stayed. But right after they started to get sloppy and dissapoint. They hired the current girls who manage Lakeside a few months later and their awful service started to show.
The current staff working here are probably the slowest, rudest, most impersonal women around. These girls Traci and Lucinda are NOT right for this job. They are NOT friendly or easy to deal with at all when you have a question or concern, they are NOT accommodating or welcoming, no smiles, just a bland "I don't care" attitude. If you do anything to displease them or make them think hard they will treat you like dirt. They also won't bother remembering your name or showing you any kind of human service, they'll just call you "HEY" or "You." Also, if you have a problem or a concern be sure to just walk in and demand to talk because they don't listen to their voicemails or return phone calls.
I've had problems with bugs, repairs, questions, and rarely did they return a call or get anything moving unless you tell them again and again. In the early days when I needed something fixed con-am would have it fixed in a day or two, these girls will make sure it takes over a week if you're lucky. So either get good at fixing your own stuff or be prepared to wait, because as these managers know you aren't that important. Seriously...how hard is it to FAKE customer service? At least try to remember someone's name and care a little bit, a fake smile, anything helps, especially in a SALES position...you kill more flies with honey than vinegar. FYI.
I left when they offered a renewal notice at the end of my lease, they offered me a new lease agreement that was ABSURD and overpriced. The one bedrooms here are 600 square feet, just tiny little run down apartments from the 1980's, and they are now asking $725.00+ per month...that doesn't include taxes, pet rent (if you have em) and utilities. So basically they are charging around $800 per month for a 600 sq. foot hole in the wall in an old crumby complex, when you can go find a nice, NEW, cleaner mark taylor or other luxury apartment for only a few dollars more per month. Uhhh yeah, no thanks lakeside! I did just that and found a better, nicer, newer place for only pennies more than here.
Do not believe the website, it is totally false advertised. What you see online is NOT what you will get in person. What you'll really see are outdated appliances from the 80's, peeling paint, popcorn ceilings, cheap carpeting, tiny closets, and no storage space.
Lakeside used to be a lot better, I used to love it at first and I'm grateful for the good times I had while it lasted. The management used to be nicer, the grounds used to be cleaner, and the prices used to be reasonable. This place has delusions of grandeur...the managers think it's a luxury complex and are charging people ridiculous luxury prices for run down, ugly little apartments that are not worth their price tag, and the service you get isn't worth a dollar.
The area is pretty good and the lake is pretty at night time, there are nice walkways and some handy shops nearby, but honestly look elsewhere if you want both quality and value.
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