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  • The reason I'm giving 2 stars is because the last time I came everything was amazing from the hostess to our server.... Today however, was a different story. I came in looking forward to some loco moco and pistachio cream pancakes. We were seated by a inconsiderate hostess. Then our waiter came over five minutes later with cups of ice water asking if we were ready to order. We were, but what about asking if we want something to drink when we first sat down? You just assumed that I wanted water with ice ok..?? We corrected him. We give our orders and 15 minutes later he comes back by stating that there is one ticket in front of us. Ok thanks for the heads up. How long is a few minutes. Another 15 minutes passed and here comes the food!!!! Yay finally. I took one bite of it Ice cold. I'm thinking maybe it's just one part of it. Nope both our meals and the pancakes were cold. So disappointed and no one even seemed to care .They offered to make it again, but our waiter rolled his eyes. He didn't even apologize. The best part is no manager was on duty. No wonder there was so much attitude. We walked out. Shameful. Disappointed and I WILL NOT be back because the service was disgraceful.
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