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  • The sales part is straightforward. But for some reason, (after successful and smooth leases of multiple cars under a business), the financial paperwork through this particular dealership was quite a headache. Nice people, but inattentive to paperwork. Being polite helps, but competence and experience with financial papers far outweighs smile and say "sorry" customer service tactics. GIST: Sloppy paperwork and lack of attention to detail caused us to come back multiple times to correct the paperwork. Once they get you to sign the lease i.e. get your money, it's up to you to make sure things are done right. Litany of problems: 1) double charged by financial manager that leaves company 2) had to call and fax multiple times to get money back 3) had to re-sign lease papers 3 times because they couldn't figure out how to sign a lease for a company car 4) 1 month later, my car is still not registered because of the papers not matching up for the DMV due to all the dealers paperwork changes. 5) wrong address/typos on lease papers Bottom Line: Leasing a car at this dealership is a ton of work and eats up your valuable time. Their knowledge of the correct paperwork for business car leases is surprisingly very lacking. Lazy on the important paperwork, but quick and easy to get you to pay. They have a monopoly on the central Las Vegas BMW market. Search elsewhere. Not worth it.
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