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  • Note: I'm not even complaining about the waiting time. First dish (fried chicken) was cold, the server took it back said the kitchen will give us a new one. We thought they gave us left over food and forgot to heat it up. Second dish, fried noodles came half frozen, the top was just slightly warm and everything beneath was frozen. We were served FROZEN, yes not even fully defrosted, food. Trust me, the first bite was absolutely disgusting. I've always wondered why green grotto's minced meat rice is always so mushy and wet. Apparently their kitchen food is premade frozen, but seriously, even fried noodles? Lost all our appetite, we requested the server to cancel all our food order including the one that we didnt get, and that took a little while for the manager/owner to approve the server to do that (miscommunication between staff). Paid for the 1 drink we had (server gave 10% discount I think) and left. Green Grotto Mississauga has been around for awhile now, almost 2 years? My friends and I occasionally come here for the lovely ambiance and descent drinks. However, the service here gets worse over time, instead of the other way round. I don't think I will come back again, definitely not this location.
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