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| - My cousin (whom I had not seen in 27 years) came to visit me on March 17-21, 2012 and I wanted to treat him to a memorable time, so I booked him and myself into a "Player's Suite" at this terrific hotel, because I had been a guest there, once before.
The room was ALMOST perfect, only because of the following problems:
1. There was no DVD player attached to the TV, as I had been promised by a local reservationist.
2. There were problems with the Cable TV connections in one of the 2 TVs in the room, requiring a maintenance staffer to make two visits (and doing some cable re-wiring) to correct the problem, which was never fully corrected (not due to anything involving the maintenance worker).
3. There was no in-room coffee maker/pot, as one sometimes finds in lesser-quality inns.
The room where we stayed for 4 days (March 18-21, 2012) had a whirlpool hot tub, and it was terrific. While there, we utlized room service on two occasions, and the meals were delivered quickly and at a reasonable price. One meal was breakfast, while the other was a late-night pizza. I was most impressed with their room service delivery and amenities, and would certainly recommend it to anyone who has the good fortune to be a guest there.
In particular, I'd like to mention managers Charles and Robert, maintenance worker Edwin and security staffer Tina, for the excellent customer service they extended to myself and my cousin.
I would encourage you to stay at this ultra-fine establishment, whenever you are considering a visit to my town, Las Vegas NV.
For sure, I will be going there again, whenever I am able to do so.
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