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  • My car had gone to car heaven and I was narrowing my dads car since he had been in the hospital. He was in for a very long stay so when he was ready to come home I took it for good cleaning couldn't let my dad see how dirty I got it. Maybe my opinion is a bit biased cuz I remember when I was a kid and the first thing zapatelies owned in mentor that I know of was a little convenience store "zaps" on rt. 84 and johnny cake rd the manager/ owner used to fallow me and my friend around like a fly on shit to make sure we weren't stealing from him and he was not very congenial AT ALL!! anyway I was going to do the car myself (I have car detailing experience) but I had no means of cleaning carpet and upholstery so I took it there and got the $60.00 package first I was told there would be a 4 1/2 hour wait so I left and came back in 3 1/2 and detail bays were empty they said it would be 1-1 1/2 hrs I was led to a comfortable waiting room with restrooms tv mags and a/c but it felt longer than 1 And 1/2 hrs finally got the car back they asked me to look it over and if I found anything wrong they would fix it even the next day I could bring it back I was tired gave it a quick look and said it was ok as I was driving I noticed the windows had ALOT of water spots and streaks they missed several spots on the dash and doors and cup holders were not done well at all and whatever they used to do the cleaning with had a somewhat strong scent that I personally did not care for they did wax and polish outside where there were some minor scratches I was hoping would come out but did not a professional detailer would have been able to do so but I realize these were only kids and not professionals and I did not pay the professional price. But the young man who was taking care of me was very nice and very polite the sign said $60.00 detail includes this this and this and when they rang me up I was charged exactly $60.00 and they did what they said they were going to do. For me the biggest disappointment was windshield and back window these are the 2 most gazed upon objects in car they should be a little more attentive to that however the said I could come back and they would fix it and I Chose NOT to do so but all in all the job was pretty decent for $60.00 and nowhere near what a professional would cost. So I'm satisfied with what I got but still don't like Mr. Zappetelli Sr.
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