I made an appointment for a consultation. Staff is very friendly and the dr is great. After discussing my options I knew I wanted to go forth and get braces. They got me in the same day!!! Alison took up some of her lunch break time to put my braces on and I couldn't have been more thankful! What a wonderful experience. I'll be going here for the next year can't wait for my beautiful smile! Did I mention they have this cute point system? You get points for bringing your little card to each appointment and the points allow you to buy things such as gift cards. How awesome!