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  • My family has been a steady customer for 2 years, they are about a 5 minute drive from our house. They decided $8 was enough to lose our business. I ordered our regular pizza, which we have never experienced problems with before. I noticed it wasn't the correct order after I had already paid, brought it in and explained it wasn't the right pizza, they offered to deliver it. Ten minutes later, they called me explaining they wanted $8 because they had charged me for the wrong pizza. I explained the situation to my father who said not to pay it, which I agreed with. We tipped the delivery boy, I explained that I also worked at a pizzeria and that we do not ask our customers to pay for our mistakes, and that he was getting a tip, but the restaurant was not getting anymore money. Some time later I received a voicemail from the manager stating that he had my phone number and wouldn't be receiving anymore orders from me. My father calmly listened the everything the manager had to say, but wasn't interested in hearing anything from him. We have never believed that they had good customer service, but this was extremely too much. You have lost a customer over $8 and horrible service, congratulations.
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