We have owned a home in a Terra West property for ten years. I
appreciate the fact that there are maintenance guidelines that
residents are expected to conform to. As difficult as the real estate
climate has been, the importance of well-maintained properties has
never been more beneficial to homeowners. We had been notified of a
potential violation in recent months. The communication from
Stephanie Najera at Terra West made the experience very pleasant. As
the point of contact while the board made a decision, Stephanie made
us feel treated with respect and fairness. Her professional, yet
sensitive approach was appreciated.