I love the fact I can customize how much sugar goes in my drink! I usually go for light or none.
Lemon King is my go to summer treat....it's got a whole lemon in the cup! It's made with green tea so it's nice and refreshing.
I got the caramel coffee one late night recently and it completely blows any other coffee (Ahem...Starbucks) iced drink out of the water. Maybe because it's not syrupy sweet, but it's also easier on the stomach.
Drinks have always been made right, tasted great and the place is really clean. Sometimes there's a mad rush but the employees work so hard to get everything out.
If you have that black tap card it links your account with other bubble tea places which is super conviniant! And if you haven't been around for a while, you'll get a text offer (from that card via the opt in) for a free up size. Pretty nice, builds good customer loyalty.